Shipzo Logistics (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our road-based parcel delivery services. By using our website or services, you agree to the practices described in this policy.
Information We Collect
We collect information necessary to provide safe, timely, and reliable parcel delivery services.
- Name, mobile number, and email address
- Pickup and delivery addresses
- Sender and receiver contact details
- Parcel size, weight, and type
- Selected vehicle type such as bike, van, tempo, or truck
- Payment and transaction details
- Device, browser, and IP address information
How We Use Your Information
Your information is used only for operational and service-related purposes.
- Processing and managing parcel deliveries
- Matching parcels with the appropriate road vehicle
- Providing pickup, delivery, and status updates
- Ensuring safe and cost-effective transportation
- Processing payments and maintaining transaction records
- Improving service quality and customer experience
Road-Based Delivery Network
Shipzo Logistics operates a road-only delivery network. Parcel and delivery data is used to select suitable vehicles based on parcel size, weight, and delivery distance to ensure safe and efficient transportation.
Data Sharing and Disclosure
We do not sell, rent, or trade your personal information.
- Delivery partners and drivers for completing deliveries
- Payment gateways for secure transactions
- Legal or regulatory authorities when required by law
Data Security
We use appropriate technical and organizational measures to protect your personal data from unauthorized access, misuse, or disclosure. While we strive to secure your information, no online system is completely risk-free.
Cookies and Tracking
We may use cookies to improve website performance and user experience. You can disable cookies in your browser settings, but some features of the website may not function properly.
Data Retention
Your personal data is retained only for as long as required to complete deliveries, maintain records, and comply with legal obligations. Data is securely deleted or anonymized once no longer needed.
Your Rights
- Access your personal information
- Request correction of inaccurate data
- Request deletion of data, subject to legal requirements
- Withdraw consent for marketing communications
Third-Party Links
Our website may contain links to third-party websites. Shipzo Logistics is not responsible for the privacy practices or content of those external sites.
Policy Updates
We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated date.
Contact Us
If you have any questions regarding this Privacy Policy or your data, please contact us:
Email: info@shipzoapp.com
Phone: 9172254328 / 9011102204
